If you’re still waiting for your BISP 8171 SMS response in August 2025 after sending your CNIC, you’re not alone. Thousands of beneficiaries across Pakistan are facing this issue. The good news? Most of these problems are simple and solvable.
This article covers everything you need to know about the 8171 SMS issue, from the causes to the fixes, and introduces reliable alternatives for checking your BISP Kafalat eligibility and Rs. 13,500 payment status.

What Is the BISP 8171 SMS Service?
The 8171 SMS service is a free and convenient method launched by the Government of Pakistan under the Benazir Income Support Programme (BISP). Through this service, anyone can send their 13-digit CNIC to 8171 and receive information such as:
-
BISP eligibility confirmation
-
Payment status and release date
-
Registration or survey updates
It works on all major networks including Jazz, Zong, Telenor, and Ufone, and is especially useful for rural residents without internet access.
Read: BISP 8171 August 2025 Payment Schedule – District Wise Release Dates Confirmed
Why You Might Not Be Receiving the 8171 SMS Reply
Let’s explore some realistic reasons why you may not be getting a reply:
1. Weak Mobile Signal
Poor network strength often causes message delivery failure, especially in remote villages.
2. SIM Not Registered on Your CNIC
Messages must be sent from a SIM that is registered under your own CNIC. If it isn’t, the system may reject your request.
3. Shortcode Messaging Blocked
Some network providers block messages to shortcodes like 8171. This service must be activated manually.
4. High Server Traffic
During payment distribution or registration drives, BISP servers can become overloaded and delay responses.
5. Incomplete NSER Data
If your NSER (National Socio-Economic Registry) data is outdated or incomplete, your CNIC may not be recognized.
6. Incorrect CNIC Format
Always enter the CNIC in 13 digits without dashes or spaces.
7. Insufficient Mobile Balance
Some mobile companies may require minimum balance to process even free messages.
Read: Quick and Easy BISP 8171 Registration 2025 – All You Need to Know
Step-by-Step: How to Fix 8171 SMS Not Received Issue
Follow these human-tested methods to solve the problem effectively:
✅ Step 1: Ensure Strong Network Coverage
Try moving to an open area or place with better signal strength before resending your CNIC.
✅ Step 2: Use SIM Registered on Your Own CNIC
Verify your SIM registration by dialing *8484# or contacting your network helpline.
✅ Step 3: Enable Shortcode SMS
Call your mobile network’s customer service and ask them to activate government shortcode messaging.
✅ Step 4: Wait and Retry
Sometimes, server response is delayed. Wait 24 to 48 hours before sending your CNIC again.
✅ Step 5: Use the 8171 Web Portal
Still not working? Head over to the official BISP web portal for an instant update.
How to Use the BISP 8171 Web Portal (Step-by-Step)
The BISP 8171 portal is the easiest alternative to check your eligibility if the SMS system fails.
Here’s how to do it:
-
Visit 8171.pass.gov.pk
-
Enter your 13-digit CNIC in the field provided
-
Solve the captcha
-
Click “Submit”
-
View your eligibility or payment status instantly
Read: BISP 13,500 Payment Update August 2025: Who is Eligible?
Table: 8171 SMS Not Received – Problem and Fix Summary
| Problem | Solution |
|---|---|
| No SMS reply | Improve mobile signal or retry later |
| SIM not on your CNIC | Use correct SIM or re-register it |
| Shortcode SMS blocked | Ask network to activate the service |
| High server load | Try after 24–48 hours |
| CNIC format error | Enter 13 digits without spaces or dashes |
| Outdated NSER info | Update your BISP data |
| No response still | Use the online web portal |
Why Fixing the 8171 SMS Issue Matters
Fixing the issue doesn’t just help you check eligibility—it ensures that you remain fully connected to all BISP updates and payments. Here’s why you should resolve it quickly:
-
✔️ Instant alerts for your Rs. 13,500 payment
-
✔️ Stay informed about registration or verification notices
-
✔️ Avoid missing any quarterly installment
-
✔️ Get notified of Taleemi Wazaif or other BISP benefits
-
✔️ Avoid unnecessary trips to BISP centers
-
✔️ Protect yourself from fake or scam messages
Final Words
If you’re not receiving a response from 8171 in August 2025, it’s a fixable problem, not a dead end. By following the steps mentioned above, you’ll be able to check your BISP Kafaalat eligibility and payment status without hassle.
✅ Confirm your SIM is registered under your CNIC
✅ Ensure shortcode messaging is enabled
✅ Wait for network/server issues to resolve
✅ Use the official web portal when in doubt
And if none of these work, visit your nearest BISP Tehsil Office for personal assistance.
FAQs
Q1: Can I check my BISP eligibility using a friend’s SIM?
No, the SIM must be registered under your own CNIC.
Q2: How long should I wait if I don’t receive an SMS?
Wait at least 24 to 48 hours and try again. Use the web portal if it still doesn’t work.
Q3: Is the SMS to 8171 free?
Yes, it is free across all networks. But having a little balance is still recommended.
Q4: What if my NSER data is missing?
You may need to complete or update your NSER survey at the BISP office.